How long will it take to get my package?

Normally it takes 3-7 business days for standard delivery. For more details, please refer to our shipping and delivery page.

Do you ship internationally?

Yes, we ship internationally. Please Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.

How can I track my order?

Tracking numbers are automatically sent as soon as your order is dispatched! The tracking number can be used to see the information about your order. If the order was packed on the weekend, it will be updated next available business day!

You can also send us an email at for updates! We are happy to help.

What payment method do you accept?

You can pay for your items in many ways!

JewelryDemand accepts American Express, MasterCard, Visa, PayPal, Google Pay, Apple Pay, Shop Pay payment methods.

Your payment method is charged at the time the order is placed, including for those items that are made-to-order.

What if I need to change or cancel my order?

Please reach out to to inquire about your order updates. We aren’t currently able to accept cancellations for completed personalized items.

What if my gift wasn’t the right fit?

If the item(s) you've received wasn’t the right fit, please reach out to us at within 3 days of delivery. We will help make it right.